How to use Nervelo
Six simple steps, about a minute of setup, then 20 quiet minutes. Here is exactly how to place it, how to apply the gel, and how to switch between modes.
Before your first session, remember 3 things
Charge it fully
Charge Nervelo with the included USB-C cable before first use (about 1 hour, which gives up to 25 days of use). A low battery can make the device turn off shortly after you turn it on, or feel weak.
Gel is the conductor
The conductive gel carries the signal to your skin. Without gel, you won't feel anything at all, and it may seem like the device isn't working. Use enough to fully cover each metal contact, before every session. If the sensation fades mid-session, the gel may have dried: add a little more.
Contact matters
Both metal contacts must touch your skin, on the left and right sides of your neck, where you can feel your pulse. Choose the right size for a steady fit: Small fits necks 12"–15.75", Large fits 15"–19.7" (between 15" and 15.75"? choose Small). Sit upright during your session: lying down or leaning your head on a pillow can push the contacts away from your skin, and then you stop feeling the stimulation, even though the device keeps working.
Step by step
Find your spot
Rest two fingers gently on the side of your neck until you feel your pulse. The contact points should sit in this soft area.
Placement matters. If the device ends up on top of the thick muscle along the side of your neck, slide it slightly toward the front until the pads rest where you felt the pulse. Rest it there; never press hard.
Add gel to the metal contacts
Apply enough conductive gel to fully cover each metal contact. You can use the gel included with Nervelo, or any conductive gel you already have.
Turn it on
Press and hold the power button for 3 seconds. A green light shows it is on. It always starts in Sleep mode, so you begin with the gentlest setting for the evening.
About the light. While the green light is on, your Nervelo is on. A quick tap on the power button may not turn it on: press and hold it for a full 3 seconds. A red light means the battery is low, so charge it fully with the USB-C cable before your session.
Place it around your neck
Rest the band around your neck so the pads sit on the sides of your neck, at the spot you found in step 1. It is hands-free: once it sits right, there is nothing to hold.
Start low. Raise the intensity gradually with the remote until you feel a soft, comfortable tingle. More is not better.
Choose your mode
Press the M button, on the device or on the remote. Each press moves to the next mode, and you may notice a different sensation in each one.
One more press and you are back to Sleep. The sessions run 20 minutes and end on their own.
Clean and store
When the session ends, wipe the gel from the contacts with a soft cloth, then keep your Nervelo in its pouch until next time.
Good to know
Consistent use matters. Nervelo works best as a daily ritual: one or two 20-minute sessions a day, morning and night. Each session ends on its own. Results vary from person to person and build over time with regular use, so give it a few weeks of consistent sessions.
Nervelo also works with the included remote, so you can change modes and intensity without touching your neck.
Not feeling anything? Go back to the 3 things to remember at the top of this page: charge, gel and contact (size and sitting upright). Then raise the intensity one level at a time. Still unsure? Send us a message and we'll help.
Quick start guide
Your printed quick-start guide is inside the box, under the black foam tray that holds the device. Want a clear, printable version? Download our step-by-step quick start guide, with tips on gel, fit and troubleshooting.
Download the quick start guide (PDF)
Read the safety information in the user manual before your first use. If you have a medical condition, an implanted device, or you are pregnant, talk to your doctor first.
Nervelo is a wellness device. It is not intended to diagnose, treat, cure or prevent any disease.